Your questions, answered!

Stimulate is a retention marketing agency that helps direct-to-consumer (DTC) brands turn one-time buyers into loyal, repeat customers. We specialize in email and SMS marketing, building high-performing strategies that increase customer lifetime value and profitability. By maximizing post-purchase sales, we help brands offset acquisition costs and drive sustainable growth.

Unlike traditional email marketing agencies, Stimulate takes a holistic approach. We create a bespoke retention ecosystem beyond email—incorporating SMS, direct mail, loyalty programs, upsells, and more. Our strategies are custom-built to drive high ROI through deeper customer engagement and more repeat purchases.

We act as a valued extension of your team—handling everything from strategy and copy to design and implementation. Our experience spans dozens of top-performing brands across industries, and our work covers email, SMS, loyalty, subscriptions, upsells, and more. We care deeply about your performance and treat your brand like our own.

We partner with various DTC brands, including beauty, skincare, wellness, apparel, and even boutique hospitality brands. We’re especially effective with brands that benefit from repeat purchases, but we’ve driven results for nearly any direct-to-consumer product.

Yes. Stimulate is ideal for DTC brands looking to build or scale their retention programs. Most of our partners do $200K–$2M/month, but we’re open to brands earlier or later in their journey if there’s strong potential. Our strategies help make acquisition more profitable by improving retention performance.

Yes—Klaviyo is our preferred platform for email marketing. More than 99% of our clients rely on it—and we’ve designed hundreds of high-performing campaigns and automations directly in Klaviyo. However, we’re open to working with other platforms if they align with your goals.

We build and optimize key revenue-driving flows such as:
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• Welcome Series
• Abandoned Cart
• Browse Abandonment
• Site Abandonment
• Post-Purchase
• Win-Back

We guide your customers through every stage of their journey—nurturing them post-purchase, educating them on product use, and identifying when they’re most likely to repurchase. We use analytics, segmentation, and lifecycle automation to target the right people at the right time to drive repeat sales.

Yes. We A/B test subject lines, copy, design, send times, and segmentation strategies to increase click-through and conversion rates. We also improve cart recovery through advanced list growth strategies—ensuring more site visitors can be retargeted via email or SMS.

We personalize campaigns based on zero-party and behavioral data. By analyzing what products your customers view and buy, we can segment messaging around their specific needs and interests—like targeting acne-prone shoppers vs. anti-aging shoppers in skincare.

Absolutely. We provide end-to-end SMS marketing management, including strategy, segmentation, copy, and scheduling. We work with platforms like Klaviyo, Postscript, and Attentive to build SMS campaigns that work alongside your email program to boost revenue & retention.

Email tends to be your biggest revenue-driving channel, with broad reach and longer subscriber lifespans. SMS, on the other hand, delivers much higher open and click rates due to its immediacy. Both channels are essential—email offers scale, while SMS delivers urgency and higher engagement.

We recommend 6–8 SMS sends per month total—while using segmentation to limit each subscriber to 3–4 relevant messages.

We support leading SMS platforms like Klaviyo, Postscript, and Attentive. If you’re using a different platform, we’re happy to evaluate it and ensure it supports the segmentation, compliance, and performance we expect.

We handle everything—strategy, copywriting, design, QA, implementation, segmentation, scheduling, A/B testing, list growth, and deliverability optimization. We also create automations, manage pop-ups, run calendar planning, and continuously analyze performance to improve results.

We typically launch your first automations and campaigns within 14 days of onboarding. Many clients start seeing improvements in the first month, with significant gains in 30–90 days as we scale efforts and optimize performance.

We provide a detailed monthly report covering list growth, campaign results, automation performance, and retention metrics. We analyze what’s working, identify high-performing hooks and angles, and use that data to drive ongoing growth.

Our pricing starts at $4,500/month and includes everything needed to run and grow your retention marketing program—from strategy to execution. We customize each engagement to fit your goals, brand size, and needs.

It’s easy—schedule your free audit down below. We’ll review your current retention program and identify key opportunities to drive more profit through email, SMS, and other channels.